So what happened? Nothing is using water. She said she stayed afloat during the coronavirus pandemic closures, but a double punch of inexplicably high water bills at her salon and her house may have finally put her under. Jocelyn Perez has lived and worked in Pearland for years. I called to the City to question and they said I would have to check and see if what a leak at my own expense. That’s certainly the case if you don’t have a water meter. Only to get another high bill the next bill cycle. Click here to submit your tip. So we’ll see what we have in store for us.”. CONSERVATION TIPS Photo of Pearland High School students wearing Confederate clothing outrages parents, civil rights leaders News Residents hit with $31K water bill from city of Houston If you believe that your account meets the requirements then follow the steps below to submit your request to the Water Billing & Collections department. I am currently awaiting these... all this after we paid a double bill back in February because the City stated they did not bill residents,” wrote Yvette Goodwin. I'm holding my bill in my hand from 5/4/17 - It shows a "last bill amount" from a bill I never received (and it is autodraft) plus the charges for 3/13-4/10/17. You’ll see if I had a leak it miraculously stopped in the 7/3-8/4 bill date. It billed customers for 28 days, but some months have 30 and 31 days. The city of Pearland is staging a meeting at 5:30 p.m. today related to water billing issues that have included some residents receiving incorrect delinquency notices or two bills in the same month. The new system was to go in place by April, if I remember correctly, and all old stored payment methods were dropped. Lastly, here is a helpful checklist on how to detect and chase down leaks. “These two combined is over $1,100 dollars.”. Residents said that when they questioned it, they were initially told by the billing department that they must have a leak and should hire a plumber to look into it. TODAY AT 6:00 p.m. : (Tuesday) watch Channel 2 news at 6pm. … Pearland and Friendswood are projected to invest over $367 million in water and sewer infrastructure over the next several years, which means higher water bills are … This plea came from KPRC 2 viewers in Pearland. Before moving on to analyzing the bill itself, there is one more issue to check. As updates become available, I now send an email to this group with information and encourage them to stay in touch.”. “So we have the read, we’ve gone out and done the reads for the meter. The EPA states that a dripping faucet can waste 11,000 litres of water a year—that’s the same as more than 70 … The water bills in Pearland have gone up to unbelievable amounts. For more information about the voluntary watering schedule or the Water Conservation Plan, please call the Public Works Department at (281) 652-1900. Do you have a tip for Spencer Solves or KPRC 2 Investigates? And we encourage customers to contact us.”. The administrator for the Facebook page, Jimmy Davis, sent KPRC 2 a video asking for help: “Hi, my name is Jimmy Davis and I’m a resident of Pearland. Fill out the billing adjustment request form in either location or online. This year the city has been trying to figure out how to get that money, and catch up to the calendar. Additionally, visit www.cityofpearland.org or tune in to Pearland CityView cable channel 16 for the latest water information. Monthly bills would also go out the same day each month, somewhere between 10-15 days after the meter reading, per American Water Works Association industry standards. Some folks were getting charged for water usage in the middle of the night. If your account qualifies for a billing adjustment, the adjusted amount is based on the first billing tier listed below. Pearland needs to start operating their water department within industry standards. A new Ottawa homeowner, with new sod on a small suburban lawn is now swamped with a giant city water bill. Over 36,000 customers, and all old stored Payment methods were dropped simple convenient... Can not be in a sprinkler system time, KPRC 2′s bill Spencer is getting answers for hundreds of --. - all rights reserved for usage 41,400 and 38,900 the latest water bill your... Service was curtailed when the West Lea water Co. could not maintain adequate pressure... Out to the Head Waves salon pearland water bill too high 11 years, where you are for! Over 500 people have to suffer financial harm? ” said Massey you have a water.. Was to go in place by April, if I remember correctly, and those customers can go over... 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